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Recommended configuration of PC

    Operating System:
    Microsoft Windows XP with JAVA Virtual Machine
    Processor:
    Pentium III 500 MHz or above
    Display setting:
    1024 X 768 resolution
    Memory:
    128MB
    Modem:
    56Kps
    Web Broswer: Microsoft Internet Explorer 6.0 or above

    User Guide

Java VM is normally installed in Microsoft Windows, you may also update your existing version to have better performance.

In case you cannot login to the trading engine of Ping An via www.pingansec.com.hk or www.平安證券.公司.hk please try the following link as for contingency:

https://trade.infocast.hk/pingan_iWeb/login.do

Then login as usual procedures.

If there is any technical problem, please feel free to contact us at (852) 2522-0330 or email to cs@pingansec.com.hk for assistance.